Shipping & Returns

UPDATE: Shipping to the United States
Starting October 10th, 2025 shipping to the US is handled by DHL Express, with Delivered Duty Paid (DDP), so you will encounter no extra charges upon delivery. Meanwhile, due to high courier fees and tariffs I must absorb, I can only ship orders of €250 or more (combined order value). 

SHIPPING

Where is TeoStudio located? / Where do you ship from? 

TeoStudio bindery is located in Portugal (Europe).

Do you ship internationally?

Yes I ship to most countries in the world, if shipping to your country is not available at the checkout please contact me so I can add it to the shipping destinations.

How much shipping costs?

Shipping cost depends on two factors, your location and the weight of the product(s) you are purchasing. The exact cost will be calculated and displayed to you at the checkout, before the payment.  Rates are as follows:

UNITED STATES:

Handled by DHL:
(Delivery Duty Paid, you will not encounter any extra charges upon delivery)
Minimum order value: €250 eur

Up to 1 kilo: €30 eur
Over 1 kilo: €35 - €45 eur

EUROPE EU:

Handled by national postal services:

Up to 0.5 kilos: €10 eur
Between 0.5 and 1 kilo: €12 eur
Between 1 and 2 kilos: €17 eur
Between 2 and 3 kilos: €25 eur
Between 3 and 4 kilos: €30 eur
Between 4 and 5 kilos: €37.5 eur
Over 5 kilos: €45 eur

Handled by DHL: 

Up to 2 kilos: €20 eur
Between 2 and 3 kilos: €25 eur
Between 3 and 4 kilos: €30 eur
Over 4 kilos: €40 eur

EUROPE NON EU:
(UK, Norway, Iceland, Switzerland, and Liechtenstein)

Handled by national postal services:

Up to 0.5 kilos: €10 eur
Between 0.5 and 1 kilo: €15 eur
Between 1 and 2 kilos: €20 eur

Handled by DHL: 

Up to 2 kilos: €25 eur
Between 2 and 3 kilos: €30 eur
Between 3 and 4 kilos: €35 eur
Over 4 kilos: €45 eur

CANADA, NEW ZEALAND, AUSTRALIA and everywhere else:

Handled by national postal services:

Up to 0.5 kilos: €12 eur
Between 0.5 and 1 kilo: €20 eur
Between 1 and 2 kilos: €30 eur
Between 2 and 3 kilos: €45 eur
Between 3 and 4 kilos: €50 eur

Handled by DHL: 

Up to 2 kilos: €35 eur
Between 2 and 3 kilos: €40 eur
Over 3 kilos: €50 eur

How soon will my order ship?

All books available on the website are in stock, and usually will ship the next day after your order is placed, with the exception of national holidays. 

How long does my order take to arrive?

Shipping depends on the carrier, if at checkout you select the Registered Priority Mail shipping is handled by the national post office service of each country and usually takes around 7 working days in Europe and between 10 working days to 21 working days everywhere else in the world. If you select DHL Express shipping is faster, taking 3 to 4 days in Europe and around 5-7 days everywhere else in the world. 

RETURNS

If your item arrives damaged or by some reason you are not pleased with it, you are eligible for a refund once you let me know about it and ship the item back to me within 14 days of its receipt. Once the product has been returned to me, a refund will be issued for its cost. Shipping costs for returns are your responsibility.

To return your product, please contact me at contact @ teo-studio.com to arrange the shipping details.

Please consider that leather bindings are valuable items that can get damaged during transportation thus packaging with bubble wrap or other protective materials is advised.